SASSA Child Support Grant Status Check Online Free

The SASSA Child Support Grant aims to assist lower-income households in covering the basic needs of their children. It is not intended to replace other sources of income but rather to bridge the gap in the household’s cost of living. This social support is similar to the SASSA Foster Child Grant, and please note that only one application will be accepted at a time for either of these grants.


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If you are the primary caregiver of a child (whether a parent, grandparent, or anyone primarily responsible for the child’s care), you can conveniently Check SASSA Child Support Grant Status Online. Here is how you can do it properly.

Check SASSA Child Support Grant Status Online

  • To check the status of your child support grant, please follow these simple steps:
  • To check your SASSA Status visit:
  • Enter the South African ID Number of the child’s parent, guardian, or primary caregiver.
  • Provide the cell phone number associated with the SASSA Child Support Grant application.
  • Click the ‘Submit’ button to send your request to our database.
  • Our web portal will process your application for the SASSA Child Support Grant status.
  • The status results for your children’s grant application will be displayed.

Important Notice: The Child Support Grant has been increased to R500, with the top-up increasing to R250 in 2023 and next year 2024.

When you are unable to receive the SASSA child grant?

You may not be eligible to receive the SASSA Child Support Grant if:

  • You are being paid to look after the child.
  • You are not the child’s primary caregiver.
  • Someone else is already receiving a grant for the child.
  • You represent an institution that takes care of the child.

Note: Eligibility for the grant is determined through a means test, which assesses your asset and income thresholds.

What is the SASSA child Grant amount?

The amount of the child support grant may change annually, but currently, it is R500 per month per child. When making the application, you can specify how you would like the money to be paid. It can be paid out in cash on specific days at a designated pay point or electronically deposited into your bank account.

Please note that normal bank charges apply to any transactions involving your bank account. You have the option to change the payment method at any time by completing a form, although the change will take effect one month later.

When do you start receiving children’s grants?

If your application is approved, you will start receiving payments within three months, and the payments will be backdated to the date of your application.

When do SASSA payments stop for childcare?

Your grant may cease under the following circumstances:

  • The child passes away.
  • The child turns 18 at the end of the month.
  • The caregiver fails to claim for three consecutive months.
  • The child is absent from the country.
  • The child is admitted to a state institution.

Important Notice: Your grant will be periodically reviewed to ensure continued eligibility. Additionally, it is essential to inform the department of any changes in your or your child’s circumstances.

Contact for Enquiries

For any inquiries, you can reach out to the South African Social Security Agency (SASSA) to obtain information on:

  • Pay-out dates.
  • Qualifying rules for all government grants.
  • District office addresses and contact numbers.
  • Assistance with your application.
  • Reporting any instances of fraud or corruption.
  • Main Office Toll-Free Helpline Number: 0800 601 011
  • Email: [email protected]

Frequently Asked Questions

Q: How do I check the status of my child support grant application?

A: You can check the status of your SASSA child support grant application online at Enter the South African ID number of the primary caregiver and the cell phone number used on the application. The status results will be displayed.

Q: What documents do I need to check my child support grant status?

A: You only need the South African ID number and cell phone number associated with the child support grant application. No other documents are required to check the status online.

Q: My child support grant application was rejected. What should I do?

A: If your child support grant application gets rejected, contact your nearest SASSA office to inquire about the reasons. You may need to reapply if certain documentation was missing or incorrect in your initial application. Ensure you meet all the eligibility criteria before reapplying.

Q: How long does it take to start receiving child support grant payments?

A: If approved, you should start receiving child support grant payments within 3 months. The payments will be backdated to the date of your application submission.

Q: When do child support grant payments stop?

A: Payments will stop if the child turns 18, passes away, is out of the country for longer than 3 months, gets admitted to a state institution, or if the primary caregiver fails to claim payments for 3 consecutive months.

Q: Who can I contact if I have questions about the child support grant?

A: You can call the SASSA helpline on 0800 601 011 or email [email protected] for any questions related to payout dates, application assistance, reporting fraud, and more.

Ruth Arendse

Greetings, I am Ruth Arendse, a dedicated writer and advocate located in South Africa. My unwavering dedication to delivering accessible knowledge is channeled through my website, which stands as a dependable source for comprehensive information on SASSA grants. It provides valuable wisdom and support, aiming to empower both individuals and communities.

This Post Has 30 Comments

  1. Phindile

    Hi I don’t get my child grant this month why

  2. Thembelihle Nxele

    Hi didn’t get my child grant on date of 5 I’m still waing

    1. Katlego

      Me too am still waiting what is going on sassa

  3. Keitumetse

    Hi I didn’t get my sassa grand this month

  4. Matome ralph

    Morning i did apply sassa grand for my son since three months ago he never get paid

  5. Welhemina Morake /Mphafi

    Shalom Madam My child grant was also suspended I just want to find out what should I do or is possible for me to updates my information online

  6. Fazel Abrahams

    Try to aplly

  7. Katlego

    Hello I want to know what can i do cause this month. I Did get money for children grant

  8. Solofelang

    Hello, can i change from sassa yellow card to bank account online? If yes, which website should i use?

    1. mm
      Ruth Arendse

      Unfortunately, there is currently no online option to change from a Sassa yellow card to a bank account for grant payments. Here are the steps to change from a Sassa card to a bank account:

      Visit your nearest Sassa office or pay point in person. You will need to fill out a bank details amendment form. Make sure you have your ID document and bank details with you.
      On the form, provide your Sassa reference number, ID number, and the bank details you want your grant to be paid into (account number, branch code, account holder name).
      Submit the completed bank details amendment form to the Sassa officials along with certified copies of your ID and a bank statement or letter from the bank confirming your account details.
      Sassa will then process the change request. This can take some time so you will need to be patient.
      Once the change is completed, your grant payments will start being paid into your nominated bank account instead of the Sassa card.

  9. Nosiphiwo

    I not receive child support grant this month 5january 2024 wh my name is Nosiphiwo Nkayitshana

  10. Slindile

    Hi I did not receive my kids grant in January I went to sassa they told me not to worry lots of people also did not get theirs but in February we will get double…. is that true?

    1. mm
      Ruth Arendse

      it is better to contact official SASSA number or branch, and ask the official to confirm not anybody standing outside.

  11. Tah

    Good day,,

    I am applying for school fee exemption & the school requires up to date document confirming my kids receive social grant. Does SASSA issue this, & if so can one get it online?

    many thanks
    WP Poczta WP

  12. Tah

    Appreciate the prompt response,,thank you:)

  13. Nondumiso Noxolo

    Hi, so what’s next after receiving a receipt after I have completed the Social grant Application for the child.

    1. mm
      Ruth Arendse

      Here are the typical next steps after receiving confirmation of submitting a SASSA Child Grant application:

      Application Verification – SASSA will verify all the details provided in your application and contact you if any further information is required. This may take up to 90 days.
      Medical Assessment – The child may need to undergo a medical assessment to determine eligibility if applying based on disability. SASSA will guide you through this process.
      Status Updates – Keep checking your application status regularly via the SASSA website, SMS, USSD, call center etc. This will reflect the latest processing updates.
      Application Outcome – You will receive an SMS notification of your final application outcome – whether approved, rejected or pending further assessment.
      Grant Activation – If approved, the child grant will be activated and monthly payments scheduled from the date of approval.
      Payment Method – If approved, you can select your preferred payment method – bank transfer, cash collection or SASSA card.
      Appeals – If your application gets rejected, you can appeal the decision within 90 days through the SASSA appeals process.
      Please save the receipt and reference number for future use. Contact SASSA for any other questions or assistance with the process.

      Visit also:

  14. Masindi

    I did not received my daughter child grant this month

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